Refund & Cancellation Policy
Effective Date: November 2026
At CanFIX Appliance Repair (operated by ASTRAL 55 LLC), we strive for 100% customer satisfaction:
1. Appointments & Cancellations: You may cancel or reschedule your appointment at no charge up to 2 hours before your scheduled arrival window by calling (561) 668-5854.
2. Diagnostic Fee: Once a technician arrives at your property and performs a diagnostic inspection, the $85 service call fee is non-refundable as it covers the technician's travel and diagnostic time.
3. Completed Repairs & Parts: Labor charges for completed repairs are non-refundable once the service is rendered. If a replacement part fails within the 90-day warranty period, we will replace the defective part at no additional charge. Special-order parts that have already been ordered or installed cannot be refunded.
4. Billing Inquiries: If you have any questions about a charge or need to request a review, please call us directly at (561) 668-5854 within 7 days of service.